Refund Policy
Thank you for choosing our products and services. We are committed to providing you with the best shopping experience. If you are not satisfied with the purchased product or service, our refund policy is as follows:
1. Refund application
You can submit a refund request within 7 days after purchase.
Please submit your application through our customer service email or website contact form, providing the order number and reason for refund.
2. Refund conditions
The product is unopened or unused.
Digital products can apply for a refund without being downloaded or activated.
If the service has not started or has not been provided, a refund can be applied for.
3. Processing time
Once we receive your refund request, we will review it within 5 working days.
The refund will be processed through your original payment method, and the processing time may vary depending on the payment platform.
4. Special circumstances
For discounted or promotional products, refund policies may vary. Please refer to the relevant instructions before purchasing.
In some cases, we may offer alternative products or services instead of refunds.
5. Contact us
If you have any questions or need further assistance, please feel free to contact us:
E-mail:salesengineer1@pqwtcs.com
Thank you for your understanding and support!
